.
一. 內容
1. Introduction of Queueing Model and Review of Markov Chain
2. Simple Markovian Birth and Death Queueing Models
3. Advanced Markovian Queueing Models
4. Jackson Queueing Networks
5. Models with General Arrival or Service Pattern
6. Discrete-Time Queueing Models

二、 教科書
Textbook:
Fundamentals of Queueing Theory, Donald Gross and Carl M Harris, second edition, John Wiley and Sons, 1985
Reference Book:
Introduction to Queueing Networks, Erol Gelenbe and Guy Pujolle,second edition, John Wiley and Sons, 1998.